With Pawnbroker Pawn Shop Software permanent changes can be made in the software's configuration to avoid having to repeatedly enter the same information (to be printed on report, pawn tickets, etc.).
Most importantly though is cost. Payment for the software is once. There are no monthly or annual prepayments for support so if help is not needed, money will not have been wasted on something that wasn't used: support.
On the other hand, if help is needed, payment is made at the time support is provided - for any reason, including help with hardware, computers, Windows and networking. Rates for assistance are about half that of local IT services at ($20/15 minutes, minimum of $20 per incident).
Of course there is an ongoing cost of maintaining the software which happens in the background with tech support and is completely hidden and separate from those who use the software. Because software users benefit from the improvements in the software, each shop pays a nominal $175 per year, starting in the second year, for 'software maintenance'.
A valuable feature in the Diamond and 24karat editions of the software is the ability to lock employees out of any part of the program as well as preventing them from performing two operations that lend themselves to employee theft: voiding sales and allowing discounts at POS.