Employee Theft in Pawn Shops

A common way for pawn-shop employees to steal from their employers is to process a sale for cash then void the sale in the software. With higher editions of Pawnbroker Pawn Shop Software, each employee can be granted or denied authorization to void sales, requiring someone in the shop with such authority to go to the POS station and process the void - or avoid it at some other time.

Theft Prevention Features

Common Theft Method: Another form of employee dishonesty is entering a discount (on a cash sale) at POS in the software - a discount that didn't actually take place. The customer pays $10, for example. The clerk enters a discount of $2 for a net sale of $8 and pockets $2.

Granular Permission Controls

PPSS allows store owners to set specific permissions for each employee, controlling exactly what they can and cannot do within the system:

Point of Sale Permissions:
  • Sales Work Area
  • Sales Reports
  • C and E Credit Sale
  • Void Sale
  • Credit Memo
  • Open Cash Drawer
  • Bounce Check
  • Give Discount
Back Office Permissions:
  • Inventory Work Area
  • Customer Work Area
  • Batch Entry
  • Batch Edit
  • Batch Delete
  • Inventory Reports
  • Customer Reports
  • Promotions
  • Categories
  • Backup Export
Management Permissions:
  • Pawner Work Area
  • Disbursements
  • Employee Work Area
  • Resources
  • Settlements Work Area
  • Batch Settlements

A primary feature of the software is the auditing of any employee's till during or at the end of the day.

With these software features it becomes unnecessary, for purposes of using the software, to have different Windows users having to log in and out.

The program also allows for commissions to be tracked for each employee, providing additional incentives for honest sales practices and helping identify unusual patterns that might indicate theft.

By implementing proper permission controls and regular auditing through PPSS, pawnshop owners can significantly reduce the risk of employee theft while maintaining efficient operations.

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